Desk Item Bubbles
Shows the number of pending Desk items for a lead inside a red bubble.
Transcript
How to Use Desk Item Bubbles:
When you see a red bubble next to a lead's name, click on the lead, and you will get directed to the lead's page, where the item that needs attention will show up outlined in black.
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Caution:
Represents YOUR desk items only, even if you switch your Desk to another user.