Marking Desk Items as "Done"
Keep pending items on Desk until they are intentionally marked as done to prevent opportunities from being missed.
Transcript
How to Mark Desk Items as "Done":
To mark an item as done, click the green "done" button on the bottom right-hand side of the notification within Desk.
Caution:
When you mark "done for all," the item will disappear from all team member's Desks.
Pro Tips:
- Housekeep your Desk every day to avoid items piling up.
- If an item is available to multiple team members, you will have the option to mark "done for me" or "done for all."