Multiple Domain or Subdomain

How to Attach a Primary Bot to Multiple Domains or a Subdomain:

Navigate to the "bots" section of your Intaker dashboard. Select "embed on website." Underneath each domain is a drop-down list of bots, you get to choose the primary bot associated with each domain.

For example, if you have a page for personal injury, you could make a bot with prompts specific to that practice area and add it to the PI page.

You can also add exception rules based on the location or URL, which has a variety of use cases depending on your firm's needs.

Caution:

Be aware of the "contains" rule. If another domain or subdomain uses the same letter combo you have selected, the rule will apply to both.

Pro Tips:

• The "ends with" condition is for when someone wants to show a bot on a specific page because you can guarantee there will not be any subfolders.

• Use the priority button to rank the importance rules. If a page has multiple conflicting rules, the site will decide what to display for the user based on which rule is ranked higher.

• You can temporarily deactivate a rule, for example, if you are testing a new one but haven’t decided if you want it live on the site.

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