Custom Multiple Choice Question
If there's an additional question you'd like to add to your chat, you can do so here.
How to Add a Custom Multiple Choice Question:
1. There are two ways to get to "conversion settings" where you can turn on "custom multiple-choice question." To start, navigate to the bots page.
2. You then can either select one of the bots from the sidebar and choose the "preference" drop-down or click the down arrow on the top right corner of your preferred bot and select "preferences."
3. Choose "advanced preference" at the bottom of the page. You will then see the option to turn on "custom multiple-choice question" by moving the slider.
4. Click the pencil icon and type out your question in the provided space.
5. Add your answer options.
6. Press save.
Using custom multiple-choice is good for asking questions such as how did you find out about us? Or in which county do you reside? The answers can be helpful for marketing purposes and learning about your leads.