Confirmation Texts
Send a follow-up text as soon as they've completed the chat.
Transcript
How to Enable Confirmation Texts:
1. There are two ways to get to "conversion settings" where you can turn on "follow-up text." To start, navigate to the bots page.
2. You then can either select one of the bots from the sidebar and choose the "preference" drop-down or click the down arrow on the top right corner of your preferred bot and select "preferences."
3. Choose "advanced preference" at the bottom of the page. You will then see the option to turn on "follow-up text" by moving the slider.
4. Click the pencil icon if you'd like to customize the messaging.
5. Press save.
Caution:
If you have your phone number set up inside Intaker, the text will get sent from there. Otherwise, it will get sent from a random number.
